Empty the waiting room.
A QR queue lets patients check in by scanning one code, then wait in the car or outside instead of a packed room. They see their place on their own phone and get a nudge when the doctor is ready. No names read aloud, no crowded benches.
- Scan to check in
- Wait anywhere
- Private by default
- Free to start
A calmer waiting room, run from one code.
A QR queue for clinics replaces the sign-in sheet and the row of chairs where everyone waits shoulder to shoulder. A patient scans a code at reception, adds their name, and they are checked in. There is nothing to download, and it works on any phone.
Because their place lives on their phone, patients do not have to sit in the room to keep it. They can wait in the car, outside in the fresh air, or in the café next door, and a message brings them back when the doctor or nurse is ready. Fewer people in the room is calmer for everyone and easier on infection control.
It is quiet by design. Nobody's name is called across a full room, so a patient's turn is a private nudge to their own phone rather than an announcement. Walk-in patients and booked appointments land in one ordered list at the desk, so reception runs a single screen.
Made for a calmer practice.
Scan to check in
One QR opens your branded check-in page. Patients are on the list in seconds, from their own phone, with no app.
Private by default
No names read out across the room. A patient's turn is a quiet nudge to their phone, and personal details are cleared within 24 hours.
Live place and wait
Patients see how many are ahead and an honest estimate, so they can plan their time instead of watching the clock in the room.
A nudge at their turn
A status page that buzzes, plus opt-in text or WhatsApp, so patients wait in the car or outside and come back at the right moment.
Walk-ins and appointments
Booked patients check in on arrival and drop into the same queue as walk-ins. One ordered list at the desk, not two.
Print-ready for reception
A branded reception card and a door poster, sized to scan on the way in, so patients can check in before they reach the desk.
From code to check-in in minutes.
- 01
Print your code
Set up your practice and print the QR. No hardware, no setup call.
- 02
Patients scan to check in
They scan at reception or the door, add their name, and they are on the list. Then they can wait anywhere.
- 03
Call the next patient
Tap once. Their phone buzzes, privately, and the queue moves up.
Clinic queue questions.
What is a QR queue for a clinic?
A QR queue is a check-in and waiting system that patients join by scanning a QR code at reception instead of signing a paper sheet. They scan with their phone, add their name, and see their live place and wait. When it is their turn you notify them and their phone buzzes, so they can wait outside the room.
Can patients wait in the car or outside?
Yes. Because their place is on their phone, patients do not have to sit in the waiting room to hold it. They can wait in the car, outside, or nearby, and a text or push notification brings them back the moment the doctor or nurse is ready.
Is it private? Do you call names out loud?
No names are announced across the room. A patient's turn is a quiet nudge to their own phone. Personal details are used only to manage their place in the queue and are deleted within 24 hours, so it is private by default.
Do patients need to download an app?
No. Scanning the code opens an ordinary web page in the phone's browser. There is nothing to install and no account to create, so any patient with a phone can check in.
Does it work for dental practices and physios?
Yes. The same check-in and queue works for GP surgeries, dental practices, physiotherapy and other small clinics. Patients check in by QR, wait where they like, and get a private nudge at their turn.
Can I manage walk-ins and appointments together?
Yes. Booked patients check in when they arrive and join the same ordered list as walk-ins, so reception runs one screen. Everyone sees a fair, live place in line.
How does it help with infection control?
Fewer people in the waiting room means less crowding and less time spent in a shared space. Patients wait in the car or outside and only come in when it is nearly their turn.
Where should I put the QR code?
At reception and on the entrance door at eye level. A code on the door lets patients check in as they arrive, before they reach a busy desk, and a short line like 'Scan to check in' tells them what to do.
How much does a clinic QR queue cost?
Filaro is free to start. You can set up your practice, print the code, and check in your first patient today, with no hardware to buy.
Is it GDPR-friendly?
Yes. A patient's name and contact details are used only to manage their place in the queue, and are deleted within 24 hours. There is nothing for patients to install and no account for them to create.
Built for calmer waiting rooms
Empty your waiting room with one QR code.
Set up your practice, print your code, and check in your first patient today. Free to start.